cucubetLegal Notice

Online gaming adoption across Southeast Asia continues to expand, with multiple payment methods now standard across the region. This page describes our legal framework as cucubet, the conditions under which we offer our service, and what users must verify before accessing our platform. We do not offer our services in jurisdictions where online wagering is prohibited or restricted by local law.

Users accessing cucubet are responsible for verifying that their access and use comply with the laws and regulations of their own jurisdiction. We provide this notice to make clear our position on jurisdictional eligibility, user accountability, and the legal scope of our platform. cucubet operates under specific legal constraints and does not claim to be licensed in all countries or regions.

Service Availability and Geographic Restrictions

cucubet operates as a service provider available only in jurisdictions where online gaming, sports betting, and casino play are permitted by local law. We serve players across Indonesia and in other regions where applicable legislation allows our services. We do not offer access to users in countries or territories where online wagering is prohibited, restricted, or subject to licensing requirements we do not meet. Users are prohibited from accessing cucubet if their location or local law forbids it.

We serve players from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other Indonesian cities. If you access cucubet from a jurisdiction outside where we are permitted to operate, you do so at your own legal risk. cucubet is not responsible for any legal consequences you may incur if you access our platform from a prohibited jurisdiction. We reserve the right to restrict or terminate access from any location where we determine our service is not legally available.

Account Eligibility and User Responsibility

To open a cucubet account, you must be of legal age to gamble in your jurisdiction and must not be a resident of a jurisdiction where online wagering is prohibited. You must provide accurate personal information during registration and account verification. During KYC (Know Your Customer) verification, you submit government-issued ID, proof of address, and confirmation of your legal name and date of birth. You affirm that all information is truthful and current.

By creating a cucubet account and depositing funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, you represent that you are legally permitted to use our services in your jurisdiction. If your jurisdiction changes or if you move to a region where online gaming is prohibited, you must close your account immediately. If we discover that you are not eligible to use cucubet based on your location or jurisdiction, we may suspend or close your account and forfeit any winnings.

Eligibility verification

Users must be of legal age and reside in or access cucubet from a permitted jurisdiction.

Account termination

Ineligible users may have accounts closed and funds withheld if jurisdiction verification fails.

No geographic guarantee

cucubet makes no guarantee that it is legal in your jurisdiction. Verify local law independently.

User-initiated closure

Users may close their own accounts at any time if they move to a restricted jurisdiction.

No Licensing Claims on cucubet

cucubet does not claim to be licensed, regulated, or approved by any specific country or government authority. We do not hold gaming licenses for Indonesia, the European Union, Malta, Gibraltar, or any other jurisdiction. Our services are available in supported regions on the basis of local legal frameworks, but we do not make license-based marketing claims. We do not state "cucubet is licensed in Indonesia" or "we are a licensed operator in [any country]"—such statements would be false.

If you require proof of regulatory approval, insurance, or gaming license from your jurisdiction before using cucubet, we recommend you verify your local legal requirements first. cucubet operates transparently about its scope and does not claim status it does not hold.

Data Protection and Privacy

Our data practices are governed by our Privacy Policywhich describes what information we collect, how we use it, and what rights you have. We comply with applicable data-protection laws in the jurisdictions where we operate. We encrypt all personal data, never sell your information to third parties, and limit access to authorized staff only. We retain personal data only as long as needed to provide our service and comply with legal obligations.

When you deposit via payment methods available on cucubet—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers—your payment information is handled by the payment processor, not by cucubet. Your banking credentials are never stored on our servers. We comply with all applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations in the regions where we operate.

Dispute Resolution and Legal Contact

If you have a legal question about cucubet's jurisdictional status, our terms of service, or any dispute arising from your account, contact our legal team at [email protected]. We respond to legal inquiries within 10 business days. For account disputes, data requests, or privacy concerns, contact our support team at [email protected] or use the live-chat feature in the cucubet app. Our multilingual team is available during business hours.

All disputes arising from your use of cucubet shall first be resolved through our internal complaint process as outlined in our Terms of UseIf you remain unsatisfied after our final response, you may pursue further action through arbitration or local courts as permitted by law. The jurisdiction and governing law for any legal proceedings involving cucubet shall be determined by where our users are located and applicable local regulations.

Updates to This Legal Notice

We update this legal notice from time to time to reflect changes in local laws, our service scope, or our operational practices. Material changes are communicated via email or in-app notification at least 14 days before they take effect. Continued use of cucubet after an update constitutes your acceptance of the updated legal notice. If you disagree with any update, you may close your account and request withdrawal of your balance.

This legal notice does not replace or override our Terms of Use or Privacy PolicyIn the event of any conflict between this notice and our other policies, the most restrictive provision applies. By using cucubet, you acknowledge that you have read and understood this legal notice and accept its terms.